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Information
The Center for Neurological Disorders
takes pride in providing quality healthcare to our patients. As a
patient of CND, you are entitled at any time during normal
operating hours to request your
medical records or diagnostic films from our office. The following
are the policies/procedures aimed at making the process of
completing your request as quick and efficient as possible:
• Notify the Custodian of Medical Records via telephone
(817/336-0551) or fax (817/339-3940) of your request 24-48 hours
before pick-up.
• Fill out (in office) an authorization for the release of your
medical records at the time of pickup.
• Requests made by third parties (attorneys, insurance companies,
diagnostic centers, etc.) must be made directly to the Custodian
of Medical Records.
Photocopies of records requested by patients that exceed 20 pages
will have a charge of $25.00 minimum for completion unless
specified for social security, short/longterm disability, second
opinion appointments, workmen's compensation claims, PCP or
secondary doctor visits.
• Diagnostic films may be picked-up from the office, however films
may NOT be mailed from our office at any time.
• Diagnostic films that are left in our office have a 6-month
holdover and are then returned to the diagnostic center where they
were originally taken. NOTE: films are also taken to hospitals on
scheduled days surgeries are performed, and are in the care of
those facilities unless requested by the patient or diagnostic
center.
We appreciate your patience during the process of completing your
request. If you should have any questions, please contact the
Custodian of Medical Records at (817) 336-0551.
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